Briarwood Mall encourages in-person returns to curb carbon emissions

Brahm Buck

ANN ARBOR, MI — Briarwood Mall is encouraging shoppers to return items in-store versus through the mail in an effort to curb carbon emissions. Returning items in-store can reduce emissions by up to 40%, which is leading other shopping centers under the Simon Property Group umbrella to push for this […]

ANN ARBOR, MI — Briarwood Mall is encouraging shoppers to return items in-store versus through the mail in an effort to curb carbon emissions.

Returning items in-store can reduce emissions by up to 40%, which is leading other shopping centers under the Simon Property Group umbrella to push for this method over online services, according to a news release.

“Where you shop matters,” Aharon Kestenbaum said in a news release, Simon’s head of sustainability. “And where you return also matters. Online returns are a growing problem that adversely and materially impacts the environment. Returning online purchases to the store offers consumers and retailers the opportunity to lessen that impact.”

Shoppers have shifted to e-commerce for several reasons, including accessibility and the in-person restrictions surrounding the coronavirus pandemic. A lack of in-person shopping and increased online sales were among the reasons developers and shoppers predicted an uncertain future for shopping malls.

In February, Briarwood Mall had 17 empty storefronts and developers predicted the mall could undergo a transformation to re-envision the way customers shop.

Briarwood Mall keeps losing stores. What does that mean for the future?

Read more about Simon’s sustainability efforts here.

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